Frequently Asked Questions
Here is a list of questions we get asked frequently from clients; if you have any further questions about us, our services or massage in general then please feel free to contact us.
Do you give health fund rebates?
Our Remedial Massage therapists have “Provider” status with most private health funds and we are therefore able to give you a receipt to claim against your private health fund. For a list of private health funds that we are registered with please click here. Please ensure you request a receipt at the time of payment.
We can process your rebate on the spot through our HealthPoint facility. (similar to HICAPS)
How much will I get back from my health fund?
Each private health fund provider offers a different rebate amount for Remedial Massage. The amount of your refund will also depend on your level of cover and what options you have chosen (ie. extras cover). Please contact your private health fund for more information.
How often should I get a massage?
This all depends on the demands you put on your body and how your body reacts to those demands. When Robert was working for the Brisbane Lions AFL team, the players were getting two massages per week during the playing season. Most elite athletes get at least one massage per week. For most amateur athletes who still take their sport and training seriously or regular gym-goers, once a week to once a fortnight is recommended. For most people who do regular light exercise once every two, three or four weeks is usually sufficient.
We offer a range of pre-paid massage packs; to find out how you can buy in bulk and SAVE please click here.
Please note: If you are recovering from an injury then more frequent regular sports/remedial massage targeting the injured area is recommended until the injury has healed and you are back to pain-free full range of movement. This is particularly the case if you are going to continue training and competing and unable to give your injury sufficient time to recover.
Should I get sports massage before or after I compete or train?
The short answer is: you should receive sports massage both before and after you train.
After training or competing it is best to get a sports massage within 48 hours; this reduces your recovery time. You can however receive sports massage once your heart rate has reduced and you have had time to re-hydrate.
One or two days before the race is a good time to receive sports massage or even the morning of the race as long as it is not too deep. A massage the morning of the race is more part of your warm up so ideally a lighter and more vigorous approach is best.
Two to four days before you compete loosens your muscles and helps your mind and body feel fresher, more relaxed and ready to compete. If sports massage is performed more than four days before it can be deeper, helping you to get rid of restricted and/or tight areas of muscle.
What’s the difference between sports massage and deep tissue massage?
Sports massage is ideal post-exercise; deep tissue massage is a technique that can be used as part of sports massage to assist in injury recovery and the removal of scar tissue. Deep tissue massage is more than just a firm massage.
In terms of firmness, sports massage is usually done at a medium pressure post-event, fairly light pre-event and fairly firm during training in a similar way that a long distance runner may train at a high level leading up to an event, at a moderate level tapering off pre-event and fairly lightly post-event for optimum recovery.
I’m not an athlete, would sports massage be suitable for me?
Sports massage is ideal for anyone who exercises: from regular beach walkers to working out at the gym once a week. Sports massage is also ideal for people who have a physically demanding job or for anyone who suffers from soft tissue (muscle) tightness or pain.